Privacy Policy & SMS Terms

Last updated October 31, 2026

Who we are

The Mann Team is a residential real estate team with Keller Williams Realty, based in Roanoke, Virginia. This policy covers themannteamrealtors.com.

What we collect

When you fill out a form, we collect what you give us: your name, email, phone number (if you provide it) and your message. Like most websites, we and our listing-search and analytics providers also collect basic browsing information such as pages visited.

How we use it

We use your information to answer your questions, provide real estate services, send listings you ask about, and follow up on your move. We keep it in our customer management system.

Text messages (SMS)

If you check the optional text message box, you agree to receive texts from The Mann Team about real estate services. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance. Consent is never required to contact us or to buy or sell a home.

Sharing

We do not sell your personal information or leads' phone numbers. Data will not be sold or shared with third parties for marketing or promotional purposes. Mobile phone numbers, SMS opt-in data and text message consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes. We share information only with service providers that help us run our business (such as our website, listing and customer management tools), or when required by law. These providers may use this information only to deliver services on our behalf, not for their own marketing.

Your choices

You can ask us to update or delete your information, or stop contacting you, at any time by calling or emailing us.

SMS Terms and Conditions

The Mann Team sends text messages to people who opt in for real estate services, including answers to inquiries, requested property information, appointment confirmations, reminders, schedule updates and important changes. Consent is optional and is not a condition of submitting a form or buying or selling a home.

  1. Opt out: You can cancel the SMS service at any time by replying STOP to a message from us. After you send STOP, we will send a confirmation that you have been unsubscribed. You will no longer receive SMS messages from the program. To rejoin, sign up again as you did the first time and provide new consent.
  2. Help: Reply HELP for assistance, or contact us directly at themannteamrealtors@gmail.com or (540) 855-4408.
  3. Delivery: Carriers are not liable for delayed or undelivered messages.
  4. Frequency and rates: Message frequency varies. Message and data rates may apply to messages sent to you from us and to us from you. Contact your wireless provider with questions about your text or data plan.
  5. Privacy: The Privacy Policy on this page explains how we handle your information. We do not sell or share phone numbers or SMS consent with third parties or affiliates for marketing or promotional purposes.
  6. Questions: If you have any questions regarding privacy, please read our privacy policy: https://themannteamrealtors.com/privacy.

Contact

The Mann Team · 3060 Electric Rd, Roanoke, VA 24018 · (540) 855-4408 · themannteamrealtors@gmail.com